Privacy Policy

At Landscapes USA ("we," "our," or "us"), headquartered at 2247 Mora Ave, Calistoga, CA 94515, we are deeply committed to respecting and protecting the privacy of our website visitors, residential estate clients, winery partners, and commercial property owners. This Privacy Policy details our practices concerning data collection, usage, disclosures, and your rights under applicable laws including the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect information that you voluntarily provide to us when submitting inquiries, requesting estimates, or communicating with our team:

• Contact Information: Full name, email address, telephone number, mailing address, and physical property address for on-site landscape evaluations.
• Project Details: Service preferences (maintenance, irrigation, lawn mowing, planting, yard cleanup), property dimensions, and notes regarding your outdoor space.
• Technical & Usage Data: Internet Protocol (IP) address, browser type, device identifiers, and pages visited, collected through standard server logs and privacy-respecting analytics.

2. How We Use Your Information

We utilize collected information solely for legitimate business operations, including:

• Preparing accurate landscape estimates, proposals, and scheduling on-site consultations.
• Executing contracted maintenance, seasonal cleanups, irrigation repairs, and tree care.
• Communicating weather alerts, schedule changes, or billing statements.
• Maintaining and improving the functionality, safety, and security of our digital website.

3. Information Sharing & Third-Party Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share information under strict necessity:

• Service Providers: Trusted technical partners assisting with hosting, dispatch communication, or email processing, bound by confidentiality agreements.
• Legal Compliance: If required by California law, subpoena, or to protect the safety, rights, or property of Landscapes USA or our clients.

4. Cookies & Tracking Technologies

Our website uses basic, essential cookies to maintain secure sessions and evaluate overall traffic patterns. You may configure your web browser to reject cookies; however, certain site features may function with limited performance.

5. Notice to California Residents (CCPA Rights)

Under the California Consumer Privacy Act (CCPA), California residents possess specific privacy rights:

• Right to Know: You may request disclosure of the specific categories and pieces of personal information we have collected about you.
• Right to Delete: You have the right to request deletion of your personal data, subject to legal record-keeping exemptions.
• Right to Non-Discrimination: We will never discriminate against you, alter service rates, or provide lower quality service for exercising your privacy rights.
• Do Not Sell My Information: We do not sell personal data.

6. Data Security & Storage

We enforce appropriate administrative, technical, and physical safeguards designed to shield your personal information from unauthorized access, accidental alteration, disclosure, or destruction.

7. Contact Information for Privacy Requests

If you have inquiries, wish to exercise your California privacy rights, or need updates to your property contact records, please reach out to us directly: